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  • Facebook Groups Approval System changed

    Facebook Groups Approval System changed

    At the end of last year, if you manage a Facebook group, you may have noticed a change to the approval system. If your group is set up in such a way that you have to approve posts, previously there was an option to approve all future posts of certain individuals. This was helpful (in…

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  • Tips for Messaging on your Facebook Business Page

    Tips for Messaging on your Facebook Business Page

    There have been many changes made to the Facebook Pages messaging system and Facebook has shared some smart tips: What do you love/dislike about the new Facebook Pages messaging system? Have you used it to help your business? Share your experience in the comments below.

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  • New Tools available for managing communication on your Facebook Page

    New Tools available for managing communication on your Facebook Page

    Facebook has now made it even easier to communicate with your client as well as with other Admins through notes for individual customers. Pages can set the average time it takes for them to reply to messages. Admins can choose to show that they respond either “within minutes,” “within an hour,” “within hours” or “within…

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  • Has your online presence lost its business personality?

    Something I am very passionate about is making maintenance of your online presence and community quick, easy and dare I say…fun! I also advocate the use of automation in some areas in order to save time (No Twitter Auto DMs – Please!). Recently, I wrote… Would your customers recognise your brand if you were not…

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  • Hashtags for Small Businesses

    Remember when “lol” (which means laughing out loud and not lots of love ;)) became a part of everyday language, when people actually starting using it offline as well as online. Technology is growing and being developed in leaps and bounds and with that global trends are affected, the way we communicate with clients is…

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  • The New “Save” function on Facebook

    On July 21, 2014 Facebook introduced the new “save” function whereby users of Facebook could save links, places, music, movies and TV items that they could view at a later stage. We can, perhaps, relate to the wish of saving something for later in a place that we could find it after reading something on…

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  • Organic Social Media: Building your Community

    People sometimes ask me, “Hey, Denise, why are you all into this organic stuff – and we are not just talking about the food you eat. Why is important to develop your social media community organically? Why can’t we just buy a few thousand likes, followers or website visits?” Well, the truth is that you…

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  • What is a Twitter Party ?

    A twitter party is a fast and fun virtual party which uses the Twitter platform. It is usually held in the evening and  typically last 1-2 hours. Twitter parties are a great way for people to connect and discuss a topic of choice. Most twitter parties have an expert panelist and party host to keep…

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  • Facebook Spam Cleanup

    On the 10 April 2014, the Facebook Newsroom announced that they will be cleaning up and getting rid of all spammy posts. The goal of News Feed is to deliver the right content to the right people at the right time so they don’t miss the stories that are important and relevant to them. Today…

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  • New Twitter Profile

    On the 8 April 2014, Twitter announced that it will be launching the new format Twitter web pages. If you are just starting on Twitter you will have the new profile immediately. For the rest of us, the new Twitter pages will be rolled out over the next few weeks. There will be a few…

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  • What are #hashtags?

    Once you’ve started using Social Media sites, it won’t take long before you come across what’s known as a hashtag. A “hashtag” is a word or an unspaced phrase prefixed with the hash symbol (“#“). They were first used on Twitter but now you can use hashtags on other social platforms such as Instagram, Facebook,…

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  • 10 Ways to improve your Small Business Facebook page

    Here are 10 tips to help your improve your online presence on Facebook: Create a Content Strategy. You’ve probably heard this before, but what really matters in the end is the content. Your fans don’t share a post just because they see it the news feed. They share it because it’s useful/interesting to them. Mix…

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  • 5 1/2 Best Twitter Practices

    Here are the 5 1/2 best Twitter Practices in an easy-to-understand infographic by NJI Media. Maintain Visibility Rally up Support Show your fans some Twitter love Share unique content Tweet what you see, when and where you see it Be as concise as possible in your wording and length

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  • How to get more retweets on Twitter

    Retweets are instant feedback that your content worthwhile but as with all things, it takes work to achieve the perfect balance of content that your followers will appreciate and in turn retweet. Retweets are a compliment, they share your tweets to new groups of users. If these users want to “hear” more from you they will click the follow button and…

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  • Newest features on Pinterest

    If you have a Pinterest account, you can now switch to a verified Business Account and find out exactly what people are pinning from your website and more! On the 12 March, Pinterest launched their Web Analytics for verified Business Accounts. The free analytics platform gives you insight into who is posting what and when,…

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  • Facebook competition rules relaxed

    In case you have not heard already, there have been some great changes at Facebook headquarters with regards to the promotion rules and regulations. Facebook has always had pretty strict rules regarding how you can (and cannot) run promotions/contests on its platform. One of the main rules was that you could NOT use “likes” or…

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  • Social Media for your Small Business

    Social Media can be intimidating for most small businesses. But for small businesses, social media is a powerful promotional tool. On the surface, social media marketing seems pretty simple. You create an account, post updates about your products, services or company growth and reap the rewards. However, in order to see success, you need to think…

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  • Facebook Interest Lists

    Although Facebook “Interests” was rolled out onto the Facebook platform back in March, many people are still unaware of them or many people still don’t understand what purpose Facebook Interests have for Facebook users. With Facebook “Interests” you are able to create your own Interest Lists and add your selected title along with pages that match…

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  • Facebook Page Roles

    Facebook now allows Page admins to have different roles. There are five roles. Each role has a different ability.

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  • Facebook Promote Option

    You may have seen this status update: “Due to Facebook’s new policy, only about 10% of people that ‘like’ a fan page will see the status updates. In order to see all posts and notifications just click over the ‘Liked’ button (beneath the cover photo) & activate the ‘show in news feed’ option.” So the…

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  • 10 Tips to a Successful Facebook Business Page

    Be personal and authentic. People relate better to genuine and conversational messages. Make it interesting. Make sure your content isn’t always purely commercial. Be active and update often. Keep it short and succinct. Only Part of your online Presence. Facebook should only part of your online presence. Keep it clean and neat. Engage with your…

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  • Socially Networked

    I went to a business network meeting this week. After I came home, I really felt motivated about my business. Nothing like fresh ideas to reignite the passion you have for what you do. This reminded me of the importance of Social Networking when it comes to your business. People want to hear from you.…

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